Privacy Statement for DermaLogix.net

We respect your privacy, and we want you to feel comfortable using our website. Therefore, we are providing you with this privacy policy so you can better understand what information we collect from you, what we do with your information, and who, other than Dermalogix.net (“We,” “Us” or “Our”) may also receive your information.

Definitions 

For purposes of this Privacy Protection Policy the following definitions shall apply: 

“Agent” means any third party that collects or uses personal information under the instructions of, and solely for, us or to which we disclose personal information for use on our behalf. 

“Dermalogix.net,” “We,” “Us,” or “Our” means Dermalogix.net, and its successors, subsidiaries, divisions and groups in Singapore, Indonesia, Malaysia, Germany, Canada, and the United States .

“Personal information” means any information or set of information that identifies or is used by or on behalf of us to identify an individual. Personal information does not include information that is encoded or anonymized, or publicly available information that has not been combined with non-public personal information. 

“Sensitive personal information” means personal information that reveals race, ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, or that concerns health or sex life. In addition, we will treat as sensitive personal information any information received from a third party where that third party treats and identifies the information as sensitive. 

What Information Do We Collect From You?

There is no need to register any information to use our website except when you made a online purchases. You do not need to provide any information that identifies you in order to visit our website. In general, you can use many of the features of our website without telling us who you are or revealing any personal information whatsoever.

If you purchase products through our website you will be required to complete an Order Form. The order form requires you to provide us with your Customer Information, such as name , address, postal code, telephone and email contact.

After the completion of the Order Form you will be link to our payment gateway whereby you are required to provide your credit card number and information related to your credit card, such as billing address, postal code, security code , name , cards validity date, cards expiry date, and contact information. 

Your credit card information will be collected by WorldPay.com ( URL : http://www.worldpay.co.uk) , our credit card payment gateway partner, and all such information submitted and send to Worldpay.com and the authorizing banks are safe and secure by state-of -the art 128 bit encryption technology. They are only decrypted after they reach WorldPay’s computer. WorldPay’s payment gateway is highly secure and meets and exceeds all credit card security protocol. 

Personal Information collected by fax or in personal (other than online) 

Where we collect personal information directly from individuals by fax or in person, we will inform those individuals about the purposes for which we collect and use their personal information, the types of non-agent third parties to which we may disclose that information, and the choices and means, if any, we offer individuals for limiting the use and disclosure of their personal information.

Notice will be provided in clear and conspicuous language at the time that such individuals are first asked to provide personal information to us, or as soon as practicable thereafter, and in any event before we use or disclose the information for a purpose other than that for which it was originally collected. 

What Do We Do With Your Customer Information?

Our Payment Partners, Licensed Distributors Agents and We hold all Customer Information in the strictest of confidence. The information we collect is used solely for billing and shipping purposes, to provide you with information about our company, or for you to receive further product information.

You may opt-out of receiving future mailings using the “My Account” feature described below. 

We may disclose your Customer Information if we are required to do so by law or we in good faith believe that such action is necessary to (1) comply with the law or with legal process; (2) protect and defend our rights and property; (3) protect against misuse or unauthorized use of our website; or (4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).

On occasion, we may hire third parties to perform certain functions on our behalf. Examples include removing repetitive information from our database, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. These third parties have access to your Customer Information to the extent necessary to permit them to do their jobs, however, they may not use it for other purposes.

As Dermalogix.net and its subsidiaries continue to grow and develop, we might sell our assets to third parties as part of a merger or sale of our business. In such transactions, Customer Information may be one of the transferred business assets.

In addition, we may use the information we obtain from our customers in the aggregate to determine our customers’ demographics and preferences. By doing so, we are able to deliver targeted services on our website which you may find to be helpful and informative.

Other than as stated in this Privacy Policy, we will not release your Customer Information to unknown or unaffiliated third parties, and we will not cross-reference your Customer Information with that of any other customer or entity.

How Do I Revise My Customer Information?

In order that you receive the full benefit of our products and services, you should make sure that we have the most up-to-date information about you. Please remember that we will not remind you to update your information, nor will we necessarily verify that your information is correct, and so it is your responsibility to make sure that we have your correct information on file.

If you want to find out about or change your account information, simply send an email to [email protected] or call us at +65-62231224 (Singapore). Please be sure to have your account information at hand when calling us, as we will need that information to locate your account.

My Account – Opt-Out Procedures

If you did purchase any products from us, you are required to create an account at our online shop ( URL : http://www.dermalogix.net/shop ). When you created your account you might have Opt-in to receive future promotional materials or emails from our company. If you do not want to receive future mailings and/or promotional information from us, you may opt out of receiving such information by either (1) sending an email to the following address: [email protected] (2) Alternatively, you can opt out by calling us at +65-62231224 (Singapore) Please be sure to have your account information at hand when you call or (3) log-in to your account and opt-out of the mailing list. 

Internet Privacy

In order to provide better service, we will occasionally use a “cookie.” A cookie is a small amount of data which our website stores on your computer, and which we can later retrieve. The cookie cannot be read by a site other than ours. We use cookies for a number of administrative purposes; for example, to store your preferences for certain kinds of information or to store a password so that you do not have to input it every time you visit our site. 

No cookie will contain information that will allow anyone to contact you via telephone, e-mail, or any other means. You can monitor our use of cookies on your computer by setting your Web browser to inform you when cookies are set, or you can prevent the cookies from being set entirely. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please understand that if you disable the use of cookies on your computer, you may be unable to access certain portions or services of our website.

Security

We work to protect the security of your credit card information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. Of course, even though we use security software on our website, it is still important for you to protect against unauthorized access to your credit card and to your computer. Be sure to sign off when finished using a shared computer. 

Data Integrity 

We will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. We will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete, and current. 


Children’s Online Privacy 

Our website is directed to the general public. We do not knowingly sell products or services for use by children. If you are under 18, you may use our website only with involvement and supervision of a parent or guardian. We reserve the right to cancel, without prior notice to you, any purchases that we know, or have reason to believe, were made by persons under the age of 18. 

Changes to Our Privacy Policy

As our customers’ needs change, we may find it necessary to amend or revise this Privacy Policy. Any such revisions or additions will be posted on this page. Please re-visit this page from time to time to make sure that you are aware of any additions or revisions to this policy. Any changes in this Privacy Protection Policy shall be posted on the website for 60 (sixty) days . If you have any concern about privacy at our website, please send us a thorough description to [email protected] and we will try to resolve it. 

Electronic Notification

When you purchase any products or services through our website, you consent to receive any privacy or other notices, agreements, disclosures, reports, documents, communications, or other records (collectively, “Notices”), whether or not the Notices are related to the products or services you purchased, from us electronically. You consent to receive Notices electronically in either or both of the following ways: 

A. We may post the Notice on our website; or
B. We may transmit the Notice to you by email. 

If you do not wish to receive Notices from us electronically, you should not purchase any goods or services from us through our website.

In order to receive Notices electronically from us, you must have:

A. An Internet browser, such as Internet Explorer 4.0 or greater or Netscape Navigator 4.0 or greater;

B. An email account and email software;

C. A personal computer, operating system and telecommunications connections to the Internet capable of supporting the foregoing;

D. Sufficient electronic storage capacity on your computer’s hard drive or other data storage unit; and

E. A printer that is capable of printing from your browser and email software.

Your Options

Should you choose not to accept the terms outlined in this privacy policy, or any modified or revised version hereof, you may withdraw as a current customer from our website. To withdraw, you must contact us at the email addresses listed above, and provide us with your Customer Information. If you withdraw as a current customer of our website, we may retain your Customer Information we have collected up to the date of your withdrawal, however, we will not disclose your Customer Information from that point forward, except as permitted by law.

Enforcement

We will, at our discretion, conduct compliance audits of our relevant privacy practices to verify our adherence to this Policy. Any employee that we determine is in violation of our privacy policies will be subject to disciplinary action up to and including termination of employment. Further, we will comply with private sector developed privacy programs that incorporate Privacy Protection Principles into their rules, including but not limited to monitoring by TrustSG (URL http://www.trustsg.org), CommerceNet or CASE as well as monitoring by the National Trust Council of the Singapore government.

Dispute Resolution

Any questions or concerns regarding the use or disclosure of personal information should be directed to us at the address given below. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles described herein. 

Limitation of Applications of Principles.

Adherence by us to these Safe Harbor Principles may be limited (a) to the extent required to respond to a legal or ethical obligation; and (b) to the extent expressly permitted by an applicable law, rule or regulation. Adherence may be further limited to the extent that disclosure of personal information is necessary to (1) protect and defend our rights and property; (2) protect against misuse or unauthorized use of our website; or (3) protect the personal safety or property of our users or the public.

Contact Information

Questions or comments regarding this Privacy Protection Policy should be submitted to us by mail or e-mail as follows: 

Dermalogix.net
178A Telok Ayer Street
Postal Code 068626
SINGAPORE

[email protected]

EFFECTIVE DATE: August 1, 2003.